Sorry seems to be the hardest word.

by Rabbi Dr. Asher Meir, Business Ethics Center of Jerusalem

Q. A few months ago, someone hurt my feelings. Recently he apologized, and I replied with a non-committal answer like, "Don't worry." He was upset that I didn't give him an explicit statement that I forgive him. Do I have to? DH

A. Sometimes granting forgiveness is as difficult as seeking it. It may seem that asking the wronged party to work things out with the wrongdoer is adding insult to injury, but granting forgiveness is actually one of the most important things we can do, and one of the most important privileges which God grants us.

A careful study of Jewish sources reveals that forgiveness fulfills two distinct roles - one religious, and one personal.

The religious role of forgiveness is that it enables the wrongdoer to achieve atonement for his act. It is a firm doctrine of Jewish belief that God doesn't grant full forgiveness for our sins against our fellow man until we obtain forgiveness directly from the wronged individual.

The personal role of forgiveness is that apology and forgiveness enable the two sides to put the incident behind them, and to restore harmonious relations - "forgive and forget". This personal aspect of forgiveness is perhaps even more important than the religious one.

There are many consequences of this duality. For instance, a person may think I wronged him, but actually I didn't. In this case I don't need to attain atonement, but my interpersonal relationships are still strained, so it may be appropriate for me to ask forgiveness. Or I may already have completely forgiven someone for what he did to me, but until he hears this from me directly he may still be ashamed, so I should tell him that I have no hard feelings.

Conversely, my friend may not know that I am the one who wronged him. In this case our relationship is not affected, but I still face an obstacle in receiving Divine forgiveness. So I still want him to forgive me. In such an instance the best course is often to ask forgiveness through an intermediary who will not reveal my identity; otherwise there is a danger that my very asking of forgiveness will create ill will since it uncovers my wrongdoing.

So we see that there are two problems with a vague statement like "Don't worry." Your reluctance to make a more explicit statement may mean that you haven't actually forgiven the person. In that case, you owe it to him to make clear what you demand of him in order to accept his apology. And even if you have forgiven, if he isn't convinced of the fact then you haven't restored friendly relations -- he believes you are still bearing a grudge.

The exact words you use to respond to apology are not important, but the person shouldn't be left in the dark as to whether you have forgiven him or not.

SOURCES: Tur, Shulchan Arukh and Mishna Berura, Orach Chaim 606.

NOTE ON LAST WEEK'S COLUMN:
As our disclaimer points out, the Jewish Ethicist provides ethical guidance, not legal advice. A number of lawyers have suggested that the situation we discussed last week - holding on to collateral - involves specific legal obligations and therefore someone who faces this situation should consult a legal professional.

Send your queries about ethics in the workplace to jewishethicist@aish.com

The Jewish Ethicist presents some general principles of Jewish law. For specific questions and direct application, please consult a qualified Rabbi.

The Jewish Ethicist is a joint project of Aish.com and the Center for Business Ethics, Jerusalem College of Technology. To find out more about business ethics and Jewish values for the workplace, visit the JCT Center for Business Ethics website at www.besr.org.

JCT Center For Business Ethics

Copyright © JCT Center for Business Ethics.

Published: Saturday, November 03, 2001

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Visitor Comments: 1

  • (1) Gilah , September 5, 2007

    Fixing Family Relations

    What actions must I take to have someone (in the family) forgive my wront doings? I have tried various ways to communicate my appology and have yet to be successful. What are my obligations if they don't forgive me? This is especially painful as the time goes by and my daughter grows without a grandmother and an auntie.
    Thank you for your help.

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About the Author

Rabbi Dr. Asher Meir, Business Ethics Center of Jerusalem


Rabbi Dr. Asher Meir is Research Director at the Business Ethics Center of Jerusalem (www.besr.org). He studied at Harvard, received a PhD in Economics from MIT, and rabbinic ordination from the Israeli Chief Rabbinate. Prior to moving to Israel, he worked at the Council of Economic Advisers in the Reagan administration. Rabbi Dr. Meir is also a Senior Lecturer in Economics at the Jerusalem College of Technology and has published several articles on the subjects of modern business and economics and Jewish law. His Aish.com columns form the basis of the "Jewish Ethicist" book (ktav.com).

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