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Earlier this year, Malden Mills filed for bankruptcy. Malden Mills, of course, is the New England manufacturer of fabrics like Polartec and Polarfleece, "climate control" materials used by companies like Lands End and L.L. Bean in their winter clothing. Malden's CEO and owner, Aaron Feuerstein, became the focus of broad press attention seven years ago, when a fire ravaged much of his factory and he decided to shun the idea of resuming his operations overseas, and rebuilt the mill in the same Massachusetts community where it had stood. What was more, and even more remarkable, he continued to pay his thousands of idled workers -- whose families were dependent on his factory -- for the months that passed until it was operative again.
"I have a responsibility to the worker," he told Parade Magazine in 1996, "both blue-collar and white-collar. I have an equal responsibility to the community. It would have been unconscionable to put 3000 people on the streets and deliver a deathblow to the cities of Lawrence and Methuen. Maybe on paper our company is worthless to Wall Street, but I can tell you it's worth more." A religious Jew, Feuerstein went on to explain that the ideals of his religious heritage had played the major role in his decision, quoting the famous first century Talmudic scholar Hillel twice: "In a situation where there is no righteous person, try to be a righteous person." And: "Not all who increase their wealth are wise." In an era of widespread corporate downsizing, Feuerstein's actions were roundly hailed as a model of both corporate sensitivity and deep menshlichkeit. Unfortunately, subsequent years brought mounting debt and, while the company may well rebound and thrive again, questions inevitably arose about whether Feuerstein's benevolence may have helped bring his company to bankruptcy. To Feuerstein, though, the point is moot. In March, when asked by the CBS program "60 Minutes" if, knowing how things played out, he would do the same thing he had done, he responded, "Yes, it was the right thing to do." We are charged with acting not for the moment but rather for the larger goal. It was a simple but powerful sentence, reflecting a simple but powerful -- and wholly Jewish -- idea: We are charged with acting not for the moment but rather for the Moment, for the larger goal, for what is right. It is a profoundly subversive thought in a society saturated with unlimited expectations and trained in instant gratification. One of the very bases of the Torah is that there is an ultimate reward for the just, and punishment for evil. But from our limited vantage point as mortals, we cannot see that, and so are anguished at the "bad things" that seem to happen to "good people" and vice versa. But being a believing Jew means trusting that God knows, even if we don't, just what He is doing. A time will come when clarity will replace confusion, when understanding will supplant puzzlement. At times, one encounters a word or phrase that may seem unremarkable but becomes considerably more poignant, even striking, when savored slowly and thoughtfully. Barbara Lee Toffler is an adjunct professor at Columbia University's Graduate School of Business and an expert on corporate responsibility. When asked by The New York Times last November about Mr. Feuerstein's actions in the wake of the Malden Mills fire, and about the company's newly precarious economic prospects, she suggested that "it may have been that the desire to take principled action somehow blinded him to thinking long term." She had it exactly wrong, of course. Long term was precisely what he was thinking.
Published: Sunday, June 30, 2002
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Mr. Feuerstein, you are remembered
Every year at this time, I remember you and I shall for as long as I live.
(2) Fran 1/23/2007 6:05:00 PM
Funny I didn't think of him as any particular religion
I'm not Jewish but I fully understand the meaning of mensch and reserve it only for the truly deserving. Mr. Feuerstein is a mensch-and-a-half. And I have to say I never thought to connect (or dissociate) his decisions with any particular religion -- people who live the purest principles exist in every religion. I'm a Taoist myself (raised Catholic) and you can argue this logical socio-economic-business point and that about Mr. Feuerstein's choices, but he is in any religion or language a MENSCH of the highest order.
"He who saves one life saves the world entire..." I like to think that's a universal trugh. Anyone who doesn't believe it applies to Aaron Feuerstein is disconnected from the truth.
(3) Contrary Thought 1/18/2007 6:48:00 PM
They're lucky they didn't lose their jobs permanently
However well intentioned his actions were he could easily have created an opportunity for competitors to gobble up the name and customer base and eliminate or move the production jobs over seas. His short-term compassion could have led to long-term hardship for the workers. They are very lucky that the people who bought the company and brought it out of bankruptcy kept it in the area and they didn't lose their jobs permanently. Isn't the companies long term viability the owners responsibility, one he owes to himself, his family and his workers to the best of his abilities?
As for his help to the area, I worked with the company before and after the fire and and know the area well. If the plant had closed for the short term it would have hurt the community but if the bankruptcy had shut it down permanently it would have crushed the area. As it was (as with most bankruptcies) most of the big companies Malden Mills owed money to got payed but the small companies (some mom and pop operations) got burned and a few went under themselves. Paying people who are not working because they can't is a nice idea and if you can do it out of your own pocket that is very noble. But paying people when nothing is being produce from money that should be going to suppliers who have sold you their product legitimately then stiffing them isn't noble. I am glad Aaron doesn't regret what he did but I can only agree with his actions if those he left high and dry and who's businesses were wrecked have no regrets either.