When a person who is suffering sees others empathize with him, he feels a degree of relief.
Hence if you want to help someone overcome suffering, instead of telling him that he has nothing to worry about, or that his situation is not so bad, try to share his suffering and communicate that you feel for him.
(Yesod V'shoresh Ha'avodah 1:8; Rabbi Pliskin's Gateway to Happiness, p.256)
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About the Author
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Rabbi Zelig Pliskin is a noted psychologist and prolific author of 24 books, including Guard Your Tongue, Gateway to Happiness, Gateway to Self Knowledge, Love Your Neighbor, Growth Through Torah, The Power of Words, Consulting the Wise, and the recent Life is Now. Rabbi Pliskin lives in Jerusalem, and is the director of Aish HaTorah's Counseling Center and a senior lecturer at Aish's Essentials program and the Executive Learning Center. He was ordained at the Telshe Yeshiva in Ohio and holds a degree in Counseling Psychology.