When trying to have a positive influence on someone, it is crucial to observe the person's face very carefully. When you practice this long enough, you will gain the sensory acuity necessary to notice subtle changes in a person's face. This will enable you to become aware of his inner reactions.
Today, when having an important conversation, focus on the other person's facial expressions, and how they may change based on what you say.
(see Rabbi Chaim Zaitchyk -Maayanai Hachaim, vol.3, p.91; Rabbi
Pliskin's "Consulting the Wise")
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