People hate to be rushed.
Some people are so nervous when others rush them, that they can't think clearly when they need to ask a question or make a request. Tell such a person, "Please take your time. Go at a speed you feel comfortable with." Observe the person and you will notice that there is an immediate reduction in tension.
(from Rabbi Pliskin's book "Patience," published by ArtScroll - www.artscroll.com)
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