Be flexible when you try to help someone. If the first strategy you try doesn't seem to work, try another approach. Since every person is unique, different approaches are necessary for different people.
When talking to someone, note the feedback you receive from his slight changes in facial expression. Ask the person how the ideas you are saying sound to him.
If you are not able to help someone, suggest another person who might be able to help him.
(Rabbi Pliskin's Gateway to Happiness, p.184)
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