One of the great developers of character in our generation, Rabbi Shlomo Wolbe, has frequently said that the first step to becoming a kind person is to be aware of the specific needs of each person you encounter. "What is this person missing?" is the question which must come to mind.
"It might sound easy," he writes. "But as soon as you try to do this you will see how difficult it really is."
(From Rabbi Pliskin's book Kindness)
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