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Daily Lift #844

Goals Of Communication

An important rule in communicating with others is anticipating how the other person will react. Keep asking yourself, "What is my present goal in what I'm saying?"

Be flexible. If your first approach does not get desired results, try another approach. For example, if you are trying to calm someone and what you say increases his anger, try saying something else or speaking in a different tone of voice.

When one strategy doesn't work, try another. This sounds obvious, but it's amazing how often this simple rule is violated. People tend to continue the familiar even when it does not bring them their desired results.

In communicating with another person always keep your goal in mind and ask yourself, "Am I getting closer or further away from my goal?"

(Rabbi Pliskin's Gateway to Happiness, p.263)

See more Daily Lifts on the topic of Communicating

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About the Author

Rabbi Zelig Pliskin

More by this Author >

Rabbi Zelig Pliskin is a noted psychologist and prolific author of 24 books, including Guard Your Tongue, Gateway to Happiness, Gateway to Self Knowledge, Love Your Neighbor, Growth Through Torah, The Power of Words, Consulting the Wise, and the recent Life is Now. Rabbi Pliskin lives in Jerusalem, and is the director of Aish HaTorah's Counseling Center and a senior lecturer at Aish's Essentials program and the Executive Learning Center. He was ordained at the Telshe Yeshiva in Ohio and holds a degree in Counseling Psychology.

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May 22, 2013 / 13 Sivan 5773

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