When you need to influence people, see the entire situation from their viewpoint. You will then be able to present the matter in a way that will allow them to be happy about your proposal.
Many quarrels between family members and friends arise because one tries to influence the other in ways that create resentment. When you see the situation from the other person's point of view, you will have a greater awareness of what to say and what not to say.
(see Rabbi Eliyahu Eliezer Dessler - Michtav MaiEliyahu, vol.4, pp.244-5; Rabbi Pliskin's "Consulting the Wise")
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