For Aish.com Live Chat Policy click here.

Privacy Policy

AISH.COM ("the Site") respects the privacy of our users and members. This Privacy Policy describes the types of personal information that we collect and the uses that we make of that information. We provide this privacy policy ("Privacy Policy") explaining our online information practices and the choices you can make about the way your information is collected and used by our services and which includes any online or mobile websites or digital services owned, operated or offered by, on behalf of, or in conjunction with our services, including any online or mobile website, application or digital service installation through which this Privacy Policy appears (each a "Service," collectively the "Services"). "Users" are persons that use the Services.

We wish to protect every user’s privacy. If you are an EU citizen please read this policy carefully and use our site and services only if you agree to all terms and to the collection and use of private information.

Information We Collect:

The Site gathers personal and general demographic information about users who provide said information willingly during use of our site. When using this site, you may be asked to provide your name, e-mail address, zip code, country and other demographic information. We receive both information that is directly provided to us, such as personal information you provide when you visit the Services, and information that is passively or automatically collected from you, such as anonymous information collected from your browser or device. In this Privacy Policy, we refer to all of this as the "Information".

We, and 3rd parties who include (but not limited to: third party service providers, advertisers, advertising networks and platforms, agencies, and distribution or other partners may use automated means to collect various types of Information about you, your computer or other device used to access our Services. Types of automatically collected information may include (but not limited to): network or Internet protocol address (IP address) and type of browser you are using (e.g., Chrome, Safari, Firefox, Internet Explorer), the type of operating system you are using, mobile network, device identifiers (such as an Apple IDFA or an Android Advertising ID), device settings, browser settings, the web pages of the Services you have visited, Services visited before and after you visit a Service, Geo location information, and the content and advertisements you have accessed, seen, forwarded and/or clicked on.

You may engage with our content, on or through social media services or other third party platforms, such as Facebook, or other third-party social media plug-ins, integrations and applications. When you engage with our content on or through social media services or other third party platforms, plug-ins, integrations or applications, you may allow us to have access to certain Information in your profile. This may include your name, e-mail address, photo, gender, birthday, location, an ID associated with the applicable third party platform or social media account user files, like photos and videos, your list of friends or connections, people you follow and/or who follow you, or your posts or "likes." For a description on how social media services and other third party platforms, plug-ins, integrations or applications handle your information, please refer to their respective privacy policies and terms of use, which may permit you to modify your privacy settings.

Use of Your Information:

We may use your personal identifying information in a number of ways related to your use of our site. We may, from time to time, use your personal identifying information in connection with sending you specific, targeted information or advertising that may be of interest to you. We may use your contact information, such as your e-mail address, to send you our newsletter and periodic special promotions.

Some examples of use of data include (but are not limited to)

  • provide and communicate with you about the Services or your account with us,

  • fulfill your requests regarding the Services, including without limitation, requests for newsletters and notifications,

  • respond to your inquiries, and notify you if you have won a contest,

  • communicate with you about other products, programs or services that we believe may be of interest to you,

  • enforce the legal terms (including without limitation our policies and terms of service) that govern your use of our Services, and/or for the purposes for which you provided the Information,

  • provide technical support for the Services,

  • prevent fraud or potentially illegal activities (including, without limitation, copyright infringement) on or through the Services,

  • protect the safety of our Users,

  • customize our personalize ads, offers and content made available to you based on your visits to and/or usage of the Services or other online or mobile websites, applications, platforms or services, and analyze the performance of those ads, offers and content, as well as your interaction with them,

  • send periodic fundraising requests for our non-profit organization

  • perform analysis regarding how you use the Services or any part thereof,

  • use your information in conjunction with commercially available Third – Party services

  • We may use any information you provide in order to investigate, or assist any authority in investigating, suspicion of illegal activity or acts on the AISH website or on any of the site's services.

  • Promotions and contests that run on The Site may be sponsored, in whole or in part, by companies other than The Site. Data collected during a promotion may be shared with the sponsor.

As a registered user, you may opt out of receiving emails and special offers, promotions or mailings at any time. Only those registered users who have not opted out of receiving such communications will receive such emails. We may transfer some or all of your Information if we, or one of our business units, undergoes a business transition, like a merger, acquisition by another company, or sale of all or part of our assets

Cookies:

We make use of "cookies," which are small sets of information stored onto your computer in connection with your use of our web site. We use cookies to store temporary individual user information concerning your use of this site and your user identification. We may also use information gathered by cookies for editorial purposes, marketing and adverting purposes, to measure certain traffic patterns on our web site or for similar purposes. We do not control and are not responsible for the use of cookies or other identifiers by anyone except our site.

Most web browsers are set up to accept cookies. You may be able to set your browser to warn you before accepting certain cookies or to refuse certain cookies. However, if you disable the use of cookies in your web browser, some features of the Services may be difficult to use or inoperable.

Disabling Cookies: If you wish to disable cookies you may do so through your web browser options. Instructions for doing so and for other cookie-related management can be found on the specific web browsers' websites. Alternatively, you may use the resources located at http://www.networkadvertising.org/choices to opt out

We may work with third-party companies that use techniques other than HTTP cookies to recognize your computer or device and/or to collect and record information about your web surfing activity, including those integrated with our Services. Please keep in mind that your web browser may not permit you to block the use of these techniques, and those browser settings that block conventional cookies may have no effect on such techniques.

At this time we may not recognize automated browser signals regarding tracking mechanisms, which may include "do not track" instructions

E-Mail:

Using the e-mail addresses provided during registrations, surveys, and contests, we may, periodically, send promotional e-mail to our subscribers about services offered by us, and by carefully selected advertisers. If you do not wish to receive solicitations sent on behalf of third parties, you may unsubscribe at any time.

The right of access, rectification and erasure:

Access to certain personal Information that is collected by us and that we maintain may be available to you. You can review, change and erase some of your personal information by visiting your account profile page at https://secure.aish.com/emaillists/EmailSignup-AC.php#existing-users-form.

You also may send an e-mail to privacy@aish.com requesting access, correction or erasure of your personal Information.

Security:

Although we take precautions against security breaches, hackers pose a threat to any Internet user. We will make commercially reasonable efforts to see that your information is treated in compliance with this privacy policy.

Chat

IMPORTANT – THESE TERMS OF SERVICE CONSTITUTE A LEGAL AGREEMENT BETWEEN YOU AND AISH GLOBAL, INC. (“AISH” OR “WE” OR “US” OR “OUR”). AISH is offering live chat with a Rabbi, with related support services, resource referrals and information (the “Chat Services”) via text. By accessing or using the Chat Services you agree to these Terms of Service (“Terms of Service”) and our privacy policy (LINK). IF YOU DO NOT AGREE TO THESE TERMS OF SERVICE, PLEASE DO NOT USE THE CHAT SERVICES.

IF YOU ARE IN THE UNITED STATES AND ARE EXPERIENCING A MEDICAL EMERGENCY, PLEASE CALL YOUR DOCTOR(S) OR CALL FOR EMERGENCY MEDICAL HELP ON THE NEAREST TELEPHONE. PLEASE NOTE THAT YOUR USE OF OUR CHAT SERVICES DOES NOT CONSTITUTE MENTAL HEALTH CARE OR TREATMENT, AND DOES NOT CONSTITUTE A THERAPIST-CLIENT RELATIONSHIP, A RABBI-CONGREGANT RELATIONSHIP, OR ANY OTHER TYPE OF CONFIDENTIAL RELATIONSHIP. THE CHAT SERVICES ARE NOT SUBSTITUTE FOR PROFESSIONAL HEALTHCARE. IF YOU HAVE ANY QUESTIONS REGARDING THESE TERMS OF SERVICE, PLEASE CONTACT US AT [ ].

Description of the Chat Service

We provide a link on our website that enables users to chat in “real time” – or schedule a chat – with a Rabbi regarding questions they may have or to discuss an issue (the “Chat Session”).

No Professional/Medical Advice; No Substitute for Professional/Medical Advice

THE DISCUSSIONS AND SUPPORT PROVIDED THROUGH THE CHAT SERVICES ARE NOT A SUBSTITUTE FOR, THE KNOWLEDGE, SKILL AND JUDGMENT OF QUALIFIED PSYCHIATRISTS, PSYCHOLOGISTS, PHYSICIANS AND HEALTH CARE PROFESSIONALS. YOU HEREBY ACKNOWLEDGE, UNDERSTAND AND AGREE THAT CHAT SERVICE DO NOT CONSTITUTE THE PRACTICE OF ANY MEDICAL, NURSING OR OTHER PROFESSIONAL HEALTH CARE ADVICE, DIAGNOSIS OR TREATMENT. YOU SHOULD ALWAYS TALK TO YOUR HEALTH CARE PROVIDER FOR SPECIFIC GUIDELINES AND INSTRUCTIONS, INCLUDING THOSE RELATED TO DIAGNOSIS AND TREATMENT OF MEDICAL CONDITIONS. IN PROVIDING THE CHAT SERVICES, WE ARE IN NO WAY REPRESENTING OR WARRANTING THAT SUCH SERVICES ARE APPLICABLE OR APPROPRIATE FOR YOUR NEEDS AND/OR CONDITION. IF YOU HAVE OR SUSPECT THAT YOU HAVE A MEDICAL PROBLEM OR CONDITION, PLEASE CONTACT A QUALIFIED HEALTH CARE PROFESSIONAL IMMEDIATELY. IF YOU ARE IN THE UNITED STATES AND ARE EXPERIENCING A MEDICAL EMERGENCY, PLEASE CALL 911 OR CALL FOR EMERGENCY MEDICAL HELP ON THE NEAREST TELEPHONE.

Rules of Use; Acceptable Use Policy

In order to access the Chat Services, you may need to provide us with some personally identifying information. If a Rabbi is not online, we will ask that you provide us with your email address, and depending upon your email address, you may be providing us with personally identifying information. Additionally, if a Rabbi is not online, you will have the opportunity to schedule an appointment, and in that instance, you will be asked to also provide us with your name..

You agree to use the Chat Services only for lawful and legitimate purposes, in accordance with these Terms of Service. You agree not to:

  • violate any applicable federal, state, local, or international law or regulation;

  • threaten, harass, or otherwise inappropriately treat AISH, its employees, partners, agents, contractors, volunteers, or others;

  • impersonate or attempt to impersonate another person, whether famous or otherwise.

  • communicate with, or attempt to identify, seek out, or communicate with, the chat staff outside of, or apart from, the Chat Services.

  • send, in chat any images, videos, or any other identifying information of any person except yourself.

No Guarantee as to Access

We reserve the right to determine the length of any Chat Session. Additionally, AISH – and our chat staff, reserve the right to terminate your Chat Session – or access to the Chat Services – at any time, for any reason, including i) if we believe that you would better served by a different treatment modality, or ii) for violating the acceptable use guidelines, or iii) in order to be able to provide access to other users.

Recording/Use of Chat Stories

You acknowledge and understand that we may record your Chat Session for training and pedagogical purposes. We may also use excerpts of the Chat Sessions for marketing-related purposes; in each case any personally identifying information will be removed/changed.

General Disclaimer; Acknowledgment

The information, advice and resources are provided by AISH as a convenience to you, but AISH makes no warranty or guarantee about the accuracy, completeness, or adequacy of the information, resources and services provided. AISH is not responsible for any decisions, or results of the decisions that are made, in response to or subsequent to your participation in the Chat Services. You hereby assume all risks of using the AISH Chat Service. Neither AISH nor any of our employees, staff, volunteers, Rabbis or agents will be or is responsible for your use of the Chat Services, and any decisions, or results of the decisions that you make – this includes whether you choose to seek or not seek professional care, or to modify or terminate any specific treatment or activity.

ALL INFORMATION, ADVICE AND RESOURCES ARE PROVIDED ON AN "AS IS" OR "AS AVAILABLE" BASIS, AND AISH EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE CHAT SERVICES, WHETHER IMPLIED, EXPRESS, OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, QUIET ENJOYMENT AND ACCURACY. AISH MAKES NO WARRANTY THAT THE CHAT SERVICES WILL BE UNINTERRUPTED.

Limitation of Liability

In addition to the above warranty disclaimers, YOU UNDERSTAND AND AGREE THAT IN NO EVENT WILL AISH AND ITS OFFICERS, DIRECTORS, EMPLOYEES, RABBIS AND VOLUNTEERS WILL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, PERSONAL INJURY, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE OR MEDICAL MALPRACTICE) OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH USE OF THE CHAT SERVICES, INCLUDING WITHOUT LIMITATION ANY DAMAGES CAUSED BY OR RESULTING FROM RELIANCE BY YOU ON ANY INFORMATION OR GUIDANCE PROVIDED BY AISH, EVEN IF AISH HAS BEEN ADVISED OF THE POSSIBILITIES OF THOSE DAMAGES. YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE CHAT IS PREDICATED UPON YOUR WAIVER OF ANY RIGHT TO SUE AISH AND ITS AFFILIATES DIRECTLY OR TO PARTICIPATE IN A CLASS ACTION SUIT FOR ANY LOSSES OR DAMAGES RESULTING FROM YOUR USE OF THE CHAT.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Disclosures to Third Parties

While we strive to keep all conversations and chats confidential, there are instances in which we may disclose certain information with third parties. For example, in some instances, we may suggest referrals to other resources. You acknowledge and understand that if you assent to receive a referral, you are hereby also assenting to the sharing of your information with such resource(s), as applicable. Additionally, in some instances, depending upon the nature of your requests/questions – and the potential referrals – we may ask to speak with references. If you wish to be connected to a third party as a helpful resource, we will ask that you provide us with your name and contact information that we can share with such resource.

Additionally, if the Rabbi you are communicating with believes you are at imminent risk of death or serious injury – either from yourself or others – we may alert law enforcement, emergency services or other resources. Further, if your communications indicate that a minor or vulnerable dependent adult has been or is currently being subjected to emotional or physical abuse or neglect, we may report this to the applicable state agency or other authority, which may include disclosing information relating to the particular situation, and may include personal or sensitive information you disclose to us.

We may also make a report to an appropriate party, and make any disclosures we reasonably believe necessary, to prevent another person’s death or serious injury. Unless otherwise required by applicable law or in response to a subpoena that we reasonably believe is valid, we will not disclose personal or sensitive information to parents, legal guardians, or other individuals.

We may share/use aggregated, non-personally identifiable information and any content of conversations occurring in the Chat Session.

Children Under 13 Years Old

The use of the Chat Services is intended solely for users who are 13 years of age or older, and any use of the Chat Services by anyone under 13 is unauthorized.

Privacy and Security

We employ commercially reasonable security controls to protect the Chat Services from unauthorized intrusion. However, we cannot guarantee that the Chat Services will be protected from intruders or interceptors. You agree to use Chat Services and submit information at your own risk. You agree that AISH has no liability regarding unauthorized access to your chat communications.

Governing Law

These TOU has been made in and will be construed and enforced solely in accordance with the laws of the United States of America and the State of New York, U.S.A. as applied to agreements entered into and completely performed in the State of New York. You and AISH each agree to submit to exclusive subject matter jurisdiction, personal jurisdiction, and venue to the federal and state courts located in New York County, New York.

General Legal Terms

These Terms of Service also incorporate AISH’s website terms of use and privacy policy [include links]. To the extent there is a conflict between the terms in these Terms of Service and any other terms, these Chat Services Terms of Service will govern to the extent of the conflict, solely relating to Chat Services.

These Terms of Service also incorporate AISH’s website terms of use and privacy policy [include links]. To the extent there is a conflict between the terms in these Terms of Service and any other terms, these Chat Services Terms of Service will govern to the extent of the conflict, solely relating to Chat Services.

 

 

 

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